"The Original" Since 1975

Email: info@newpanes.com Made In The USA

YOUR SOLUTION TO PLAINWINDOWS & PATIO DOORS

Frequently Asked Questions (FAQs)

Q: What are the dimensions of your grids?
A: Our grids are 3/4″ wide, 3/16″ thick, and 48″ long.

Q: How wide are the grids?
A: Our grids are 3/4″ wide.  If you have existing grids that you want to cover, our grids should be as wide or wider.

Q: Can the grids be used with sliding windows and doors?
A: Yes, our grids are only 3/16” thick and they work effectively with sliding windows and doors.

Q: How can I customize the size of the grids?
A: They can be easily cut using scissors to your desired size for a perfect fit.

Q: Can the grids be installed on the interior or exterior of windows/doors?
A: Yes, our grids can be installed on the interior, exterior, or both.

Q: Can the grids be painted? What type of paint should be used?
A: Yes, the grids can be easily painted if desired. It is recommended to use a non-solvent based acrylic or latex paint.

Q: Can I paint the grids in different colors? Are there any color restrictions?
A:  While the grids are white, you can paint them in different colors. However, it is recommended to avoid super dark colors if the grids will be exposed to many hours of direct sunlight. Dark colors may absorb more energy and potentially cause warping. That being said, many customers have successfully painted them black without any issues.

Q: How long have you been making these grids and where are they made?
A: We have been making these grids in-house since 1975, 110% in the USA with the same tried and true material.

Q: Can the grids be easily cleaned?
A: Yes, the grids can be easily taken on and off for cleaning.

Q: How can the grids be removed?
A: The grids can be easily removed using Velcro or Knife Blade Clips.

Q: Do you ship internationally?
A: Yes, we ship worldwide. For more details, please email us at info@newpanes.com.

Q: What are your shipping options?
A: We ship 5 days a week using USPS or UPS.

Q: What is your return policy?
A: Our return policy can be found at: Return Policy

Q: How can I get additional help?
A: If you need additional help, please email us at info@newpanes.com.